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Return Policy

If you have any questions about our return policy, please click here to contact us.

  1. Our Guarantee
  2. Returns and Exchanges
  3. Qualified Returns
  4. Seasonal Items and Dated Items
  5. Returning an Item with a Free Gift
  6. Terms and Conditions

1.) Our Guarantee:

If you are not completely satisfied, we will gladly replace your merchandise if returned within 60 days of delivery. If you'd prefer, we can refund your purchase price. Merchandise must be in its original condition. We will not accept items that have been worn, laundered, or altered.
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2.) Returns and Exchanges:

We are unable to refund the original shipping charges for any order. Please return your purchase pre-paid to:

South Carolina Department of Parks, Recreation and Tourism
Attention: State Park Service
1205 Pendleton Street
Columbia, SC 29201

Please include a copy of the invoice or packing slip OR sales receipt along with a note including your phone number and an explanation of your return or exchange.
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3.) Qualified Returns:

An exchange can only be handled if the product has not been opened, or if the product is damaged or defective.
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4.) Seasonal Items and Dated Items:

Because dated and seasonal items become more difficult to process following the date indicated on the products, these items should be returned no later than 7 days after you receive your order.
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5.) Returning and Item with a Free Gift:

If you order any item that includes a free gift, then the free gift will be shipped when the item is shipped. If you decide that you do not want the item, you may return it for refund, but you have two options: If you want to keep the free gift, but you return the original item you ordered, then we will refund you the item's price minus the cost of the gift item. If you decide to return both items, then we will refund the entire cost of the original item.
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6.) Terms and Conditions:

Please Note: By ordering or requesting any item(s) from this web site, or by contacting us by email, fax, or phone, through the method(s) available in this web site, you indicate your agreement to the above return policy.
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